The monthly price is not only for the appliance — it covers scheduled care as well. This page lists what you actually get for each type of appliance, taken from the 2026 care service document.
Three ways to be looked after
Visit — a specialist comes to your home
An LG-trained technician visits on schedule to replace parts, clean the appliance and check its condition. You do nothing yourself.
Self — parts are delivered for you to fit
The scheduled parts and consumables are delivered to your door and you fit them yourself, following the manual. The monthly price is lower than Visit.
No Service — no service rounds
No visits and no parts shipped. It suits people who already maintain their own appliances, and the monthly price is the lowest.
Advance payment
Some plans require one billing cycle paid in advance when you subscribe, depending on the plan you choose. Our team always tells you what is due on the day before you sign.
Care by appliance
Which service round is available depends on the model and the plan you pick — ask our team to confirm before you subscribe.
Water purifiers
Models referenced: WD516, WD518, WD110
Care down to the parts you cannot see, so the drinking water stays clean every day.
Visit — technician comes out
Pre-Carbon Block Filter replacedevery 6 months
UF Membrane Filter replacedevery 12 months
Electrolytic sterilisation of the water pathevery 6 months
Leak checkevery 6 months
Cleaning of hard-to-reach partsevery 6 months
Inside and outside cleanedevery 6 months
Self — parts delivered
Pre-Carbon Block Filter deliveredevery 6 months
UF Membrane Filter deliveredevery 12 months
Rated life: Pre-Carbon Block Filter 1,800 L (6 months), UF Membrane Filter 3,600 L (12 months).
Refrigerators
From cleaning the cabinet through to checking that the cooling still performs.
Visit — technician comes out
Appliance checkedevery 2 years
Exterior cleanedevery 2 years
Door gaskets cleanedevery 2 years
Compressor cleanedevery 2 years
Water dispenser cleaned*every 2 years
Ice compartment cleaned*every 2 years
Water tank cleaned*every 2 years
Deodorising filter replaced*every 2 years
*On supported models only.
Plumbed refrigerators with a water-filter kit
Models referenced: X24, L24
Plumbed models are serviced more often because they carry a water-filter kit.
Visit — technician comes out
Pre-Carbon Block Filter replacedevery 6 months
UF Membrane Filter replacedevery 12 months
Post Carbon Block Filter replacedevery 12 months
Appliance checkedevery 6 months
Exterior cleanedevery 6 months
Door gaskets cleanedevery 6 months
Compressor cleanedevery 6 months
Water dispenser cleanedevery 6 months
Ice compartment cleanedevery 6 months
Deodorising filter replacedevery 24 months
WashTower (washer and dryer in one)
The inside of the machine cleaned out properly, plus the consumables that need replacing.
Visit — technician comes out
4 boxes of drying sheetsafter installation day
Two-layer lint filterafter installation day
Appliance checkedevery 12 months
Detergent drawer cleanedevery 12 months
Door gasket cleanedevery 12 months
Filter cleanedevery 12 months
Inside and outside cleanedevery 12 months
4 boxes of drying sheetsevery 12 months
Drain pump filterat 36 months
Stripped down and deep cleanedat 36 and 72 months
Self — parts delivered
4 boxes of drying sheets deliveredafter installation day
Two-layer lint filter deliveredafter installation day
Tub cleaner deliveredevery 12 months
4 boxes of drying sheets deliveredevery 12 months
Drain pump filter deliveredat 36 months
Front-load washing machines
The drum and the parts you never see cleaned, so the laundry really is clean.
Visit — technician comes out
Appliance checkedevery 12 months
Detergent drawer cleanedevery 12 months
Door gasket cleanedevery 12 months
Filter cleanedevery 12 months
Inside and outside cleanedevery 12 months
Drain pump filter suppliedat 36 months
Stripped down and deep cleanedat 36 and 72 months
Self — parts delivered
Tub cleaner deliveredevery 12 months
Drain pump filter deliveredat 36 months
Top-load washing machines
The same rounds as the front loader, without a door gasket to clean.
Visit — technician comes out
Appliance checkedevery 12 months
Detergent drawer cleanedevery 12 months
Filter cleanedevery 12 months
Inside and outside cleanedevery 12 months
Drain pump filter suppliedat 36 months
Stripped down and deep cleanedat 36 and 72 months
Self — parts delivered
Tub cleaner deliveredevery 12 months
Drain pump filter deliveredat 36 months
Dryers
Lint filters and drying sheets replaced on schedule, and the inside cleaned out.
Visit — technician comes out
Two-layer lint filterafter installation day
4 boxes of drying sheetsevery 12 months
Appliance checkedevery 12 months
Lint filter cleanedevery 12 months
Inside and outside cleanedevery 12 months
Stripped down and deep cleanedat 36 and 72 months
Self — parts delivered
Two-layer lint filter deliveredafter installation day
4 boxes of drying sheets deliveredevery 12 months
LG Styler clothing care
Models referenced: S5G0C
Aroma sheets and water tanks delivered on schedule, so you never have to source them.
Self — parts delivered
4 boxes of aroma sheets deliveredafter installation day
4 boxes of aroma sheets deliveredevery 12 months
Water supply and drain tanks deliveredat 36 months
Vacuum cleaners
Dust bags, filters and a fresh battery delivered on schedule.
Self — parts delivered
4 dust bagsafter installation day
6 dust bags deliveredevery 12 months
One filter set deliveredevery 12 months
One new battery deliveredat 36 months
One pair of mop pads (selected models)at 36 months
Available with a 6-month or a 12-month service round; what you get depends on the round.
Visit — technician comes out
Inside and outside cleaned6-month service round: every 6 months · 12-month service round: every 12 months
Dust sensor checked6-month service round: every 6 months · 12-month service round: every 12 months
PRE-FILTER replaced6-month service round: every 6 months · 12-month service round: every 12 months
H13 HEPA/carbon filter replaced6-month service round: every 12 months · 12-month service round: every 12 months
Self — parts delivered
PRE-FILTER delivered6-month service round: every 6 months · 12-month service round: every 12 months
H13 HEPA/carbon filter delivered6-month service round: every 12 months · 12-month service round: every 12 months
AeroCat Tower air purifier
Models referenced: AS25GCBY0
The model for homes with cats — the parts the cat uses are replaced too.
Visit — technician comes out
Inside and outside cleanedevery 12 months
Cat dome cleanedevery 12 months
Operation checkedevery 12 months
Dust sensor checkedevery 12 months
Aero Series V-Pet Filter (H13) replacedevery 12 months
One cushion replacedat 36 months
One wall-lining set replacedat 36 months
One cat step replacedat 36 months
Self — parts delivered
Aero Series V-Pet Filter (H13) deliveredevery 12 months
One cushion deliveredat 36 months
One wall-lining set deliveredat 36 months
One cat step deliveredat 36 months
Dehumidifiers
The unit and the tank cleaned, with a new tank when it falls due.
Visit — technician comes out
Appliance checkedevery 12 months
Unit cleanedevery 12 months
Water tank cleanedevery 12 months
Clear water tank replacedat 36 months
Self — parts delivered
Clear water tank deliveredat 36 months
Dishwashers
Salt and water-hardness strips supplied, with the filter and cabinet cleaned.
Visit — technician comes out
Water-hardness test stripafter installation, then every 12 months
4 packs of saltafter installation, then every 12 months
Mesh filterevery 12 months
Appliance checkedevery 12 months
Inside and outside cleanedevery 12 months
Self — parts delivered
Mesh filter deliveredafter installation, then every 12 months
One water-hardness test stripafter installation, then every 12 months
4 packs of saltafter installation, then every 12 months
Home air conditioners
A technician cleans the unit and checks refrigerant and sensors, on a 6- or 12-month round.
Visit — technician comes out
Unit and front panel cleaned6-month service round: every 6 months · 12-month service round: every 12 months
Pre-filter cleaned6-month service round: every 6 months · 12-month service round: every 12 months
Performance checked6-month service round: every 6 months · 12-month service round: every 12 months
Sensors checked6-month service round: every 6 months · 12-month service round: every 12 months
Refrigerant checked6-month service round: every 6 months · 12-month service round: every 12 months
Evaporator coil and blower wheel cleaned6-month service round: every 6 months · 12-month service round: every 12 months
UV treatment of the evaporator coil6-month service round: every 6 months · 12-month service round: every 12 months
PM 2.5 filter replaced6-month service round: every 6 months · 12-month service round: every 12 months
Major clean with the blower wheel removed6-month service round: every 12 months · 12-month service round: every 12 months
Commercial air conditioners (SAC split type)
Serviced every 4 months — three visits a year: two minor cleans and one major clean.
Visit — technician comes out
Air filter cleanedevery 4 months
Evaporator and front panel cleanedevery 4 months
Supply and return temperatures measuredevery 4 months
Indoor and outdoor fan motors checkedevery 4 months
Electrical connections checkedevery 4 months
Refrigerant pipes and insulation checkedevery 4 months
Evaporator coil pressure-washedevery 12 months
Condenser coil pressure-washedevery 12 months
Drain pump and tray cleaned, drainage checkedevery 12 months
System current and voltage measuredevery 12 months
Refrigerant system measuredevery 12 months
The care service applies to LG Subscribe customers only. It does not cover damage from natural disasters, animals or insects, accidents, misuse, modification or neglect, nor normal wear over the life of the appliance. Details may change under LG's own announcements.
Details, prices and promotion periods may change under LG's own announcements. Please confirm with our team before you subscribe.
Not sure which one to pick?
Tell us the model you are looking at and how the household uses it, and our team will compare Visit, Self and No Service for you.